I have a 92 year old father, who was having incredible problems with his brand new hearing aid that was not supplied by Audify. I had tried to get an appointment with the supplier of the new device, but they were really not interested. We had an older hearing aid that was working, and all that was needed in my mind was for a reset as his actual hearing had deteriorated not the product.
We were fortunate enough to find Audify Limited in Exeter on the internet. The phone call was taken by Lisa at reception, she was outstanding and was able to squeeze an appointment for us at very short notice. We drove from Mere Wiltshire to Exeter and the long trip was certainly worth the experience we had. We met Lisa at reception and were offered a cup of coffee, very nice touch, while we waited for Curtis Alcock, the Managing Director.
Curtis was outstanding, our appointment was set for an hour but in the end Curtis spent about three and a half hours making sure that my father's old hearing aids were 100% setup and reset to work properly. With Audify we after a few simple tests we realised that the new hearing aid was certainly not needed and Curtis reset his old ones, a saving of over £3000. Curtis has a unbelievable knowledge and his attention to detail, really left a huge impact on both my father and myself.
We have subsequently had some more dealing with Audify and again they have been fantastic. Wish all companies had the same dedication to customer services. We have also been telling so many people about this brilliant company well done Curtis and your team!
D. Sherwood, December 2016 (from Google Reviews)