Just a short note to thank you for making the transition to using hearing technology so easy. I was really worried whether I could cope with managing to use them. When I came back home I tried them in an echoing restaurant, a crowded tea shop and on the phone. I did not have any trouble with background noise.

My next door neighbour invited me in for tea, so I could experience the sound of nine people all talking at once around the table! I passed it all with flying colours.

I put this down to the fine tuning you did, and your patience in teaching me how to put the hearing aids in. It has made such a difference, it was great not to strain to hear my name called out at the Doctor's Surgery. It has helped to make life easier.

P. Tupper, July 2011